Shipping & Returns
Shipping Policy
We will always aim for 1 (one) business day dispatch, although sometimes this can be delayed, due to stock availability. We will make sure that you will be informed at every step and will let you know any updates on the shipment.
If you would like to ship outside of the United Kingdom, or have any questions regarding the shipping, please contact us.
Return & Exchange Policy
RETURN POLICY
Last updated October 19, 2018
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at leridanis@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:
L'Eridanis Ltd
RMA #
88 Oswald Building
374 Queenstown Road
London
SW11 8PG
United Kingdom
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least three (3) days from the receipt of your item to process your return or exchange.We will notify you by email when your return has been processed.
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
07939553350